Optimum Problems? We Fix Them Fast.
Dealing with billing errors, slow internet, or service outages? Our authorized Optimum specialists resolve issues other support can't fix.
How can we help with your Optimum service?
Our expert support team specializes in resolving these common Optimum issues
Stop Billing Overcharges
Getting charged for services you didn't order or unexpected price hikes?
- •Mysterious charges appearing on your bill
- •Promotional rates ending without notice
- •Double billing and missing payment credits
- •Equipment fees for returned devices
Don't see your issue listed? Our support specialists can help with any Optimum-related problem.
Get help nowThe Support Experience You Deserve
As an authorized Optimum support partner, we're committed to providing fast, effective solutions to all your service questions and concerns.
No Wait Times
Skip the phone maze - talk to a real expert in under 2 minutes
Real Solutions
We fix problems others can't - trained on every Optimum system and policy
We Fight For You
Acting as your advocate to get refunds, credits, and proper service
One Call Resolution
85% of issues resolved on first call - no callbacks or transfers needed
How we've helped Optimum customers
Real solutions from our dedicated support specialists
"I was paying $47 extra per month for 'premium support' I never signed up for. They found it immediately and got me a full refund going back 8 months - $376 back in my pocket!"
- Maria S.
"My internet was crawling at 15 Mbps when I'm paying for 400. They discovered Optimum never activated the speed upgrade I ordered 6 months ago. Fixed in one call!"
- David K.
"After my promo expired, my bill jumped to $180/month. They found me a better current deal at just $89/month with faster speeds. Saved me over $1,000 per year!"
- Lisa M.
Frequently Asked Questions
Disclaimer
This is the official site of Cable Cost Savers, an Authorized Reseller of Optimum services. While we are an authorized partner, this website is independently operated and is not the official website of Optimum. The Optimum name, logo, and related trademarks are the property of Altice USA and are used with permission. Information provided on this site regarding Optimum products and services is accurate to the best of our knowledge, but prices, availability, and promotions are subject to change without notice and may vary by location. By contacting us, you consent to receive communications from Cable Cost Savers regarding Optimum services via phone, email, or text. Standard message and data rates may apply. For complete terms of service, pricing details, and service agreements, please contact our support team or refer to official Optimum documentation provided upon service activation.
